You are here:

Red Carpet

Welcome to the Crown Red Carpet Program, offering you and your group the chance to book a very special VIP experience.

Looking for something different for your fundraising event, or a day of fun with your local sporting team or social club? Groups of 10 or more people are invited to register and book their trip to Crown.

You and your group can enjoy even more rewards.

For more information contact us on the number below.

PH: 1800 558 888

Download Brochure

Promotions Packages Bookings

Promotions

Your chance to win a Spring Fever gift voucher valued at $50*
5 September – 2 October 2016

To enter:*

Simply book and visit on an approved Red Carpet Program Package with a bus group of 25 or more.
Upon arrival, your Crown Signature Club card will be swiped on the bus, giving you one entry into the draw.
One lucky winner will be selected from each bus group at the conclusion of your trip.

While you’re here, don’t forget to visit the recently refurbished Kitchen Workshop, one of Melbourne's finest quality and best value all-you-can-eat buffets. You can now savour the tasty salad bar where you can build your own salads, warm up with the soup station and enjoy the mouth-watering hot buffet and dessert counter.^

For more information regarding this offer or to make a booking, please call our friendly Red Carpet Program staff on the number below;

PH: 1800 558 888

*Full terms and conditions will be available at the Red Carpet Program Information Desk or crownmelbourne.com.au/red-carpet-packages. One (1) gift voucher to be won per visit per bus group during the promotional period. The Competition commences at 6am on 5/9/16 and concludes at 11.59pm on 2/10/16. Competition is only open to existing Crown Signature Club Members or non-members who join Crown Signature Club during the Competition Period who visit in accordance with the entry criteria set out in the terms and conditions. Prize drawn at the end of each visit prior to bus group departure at Crown, 8 Whiteman St, Southbank. Voucher subject to third party terms of use and expiry date. Voucher strictly not negotiable or transferable and is not redeemable for cash. Members participating in this Competition are bound by the Crown Signature Club Rules. ^Kitchen Workshop has limited operating hours and does not take bookings for Red Carpet Program. Please visit crownmelbourne.com.au/kitchen-workshop for details.

Packages

Groups who book any of the tailored Red Carpet Program packages will receive the following rewards for each participant of the group:

A meal offer

Kitchen Workshop Buffet
Monday-Friday lunch ($7 per participant)
Monday-Thursday dinner ($12 per participant)

Weekend $17.50 Dining Offer*
Sunday lunch and dinner ($12 per participant)

Plus, your group may also receive a special rebate, to go towards fundraising or the cost of your bus.

Rebates
40 or more participants
30-39 participants
20-29 participants

Bus Arrival
$200
$150
$100

Own Transport
$50

* $17.50 Food & Beverage offer, not a Kitchen Workshop Buffet Offer.

Bookings

Our friendly program staff will provide you and your group special guidance and assistance to register your group with the Crown Red Carpet Program.

Your group can arrive at Crown by bus or via separate transport, then meet and register at the Red Carpet Program registration point at your groups pre-booked arrival time. If you need assistance in finding and organising a bus for your group, simply speak to any of the Red Carpet Program staff.

To make a booking or to find out more, call the Red Carpet Program Hotline

1800 558 888

* Conditions apply. All members of the group must be 18 years and over for the group to participate in the program. A group is any organisation with an ABN or exempt organisation with a completed Exemption Form. For full terms and conditions click here.

FAQ

Crown Signature Club Membership

How do I join Crown Signature Club?

Simply visit a Crown Signature Club information desk located within the complex and complete an application form.

How do I register for Crown Signature Club online?

If you are already a Member and have never logged into the Crown Signature Club website, simply phone +61 3 9292 7222 or visit a Crown Signature Club information desk to obtain your online password.
If you are not a Member, simply visit Crown today and complete an application form at any of our Crown Signature Club information desks located throughout the complex.

How do I earn Crown Signature Club Points?

Simply present your Crown Loyalty Crown Signature Club card throughout the complex at participating outlets when you make a purchase.

How do I redeem Crown Signature Club Points?

Points can be redeemed at the time and place of redemption by simply presenting your Crown Signature Club card.

Where can I use my Crown Signature Club card?

Your Crown Signature Club card can be used throughout the Crown complex including on the Casino floor, our award winning hotels, spas, participating restaurants and retailers.

What can I use my Crown Signature Club Points for?

You can redeem your Crown Signature Club Points throughout Crown. Points can be redeemed at Crowns hotels and spas, participating retail outlets and restaurants and on the Casino floor.

What if I don't have enough Points to make a purchase?

Purchases can be made by any combination of Points and other forms of payment including cash and all major credit cards.

How do I find out my Crown Signature Club Points balance?

You can check your Crown Signature Club balance online, once you have registered or at any Voucher Issuance Kiosk (VIK) located on the Casino floor. You can also enquire at any Crown Signature Club information desk or at any participating retail outlet within the Crown complex.

Your Profile

How do I update Crown Signature Club details?

You can make changes to your personal profile in the secure section of the Crown Signature Club website, under 'My Profile'. You will need to sign in to complete this process.

How do I change my password?

You can change your password in the secure section of the Crown Signature Club website, under 'My Profile'. You will need to sign in to complete this process.

What if I forget my password?

If you have forgotten your password we can email a temporary password to you. Simply phone +61 3 9292 7222 or visit a Crown Signature Club information desk.

What if I lose my card?

Please notify us of lost/stolen cards as soon as possible by either phoning +61 3 9292 7222 or visiting a Crown Signature Club information desk.