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Crown Promenade

The smart choice

Crown Promenade is a modern hotel located within walking distance of Melbourne's Central Business District offering city views and friendly service.

A perfect choice for savvy business and leisure travellers who value genuine service and a centralised location.

Stylish yet functional, our contemporary guest rooms are comfortably furnished and offer a range of bathroom amenities and all the in-room facilities you may need.


A business stay or a city getaway

The facilities on offer at Crown Promenade include an indoor swimming pool, state-of-the-art gymnasium, and a Business Centre to help make your stay at Crown Promenade an unforgettable one.

Crown Promenade is also a short walk away from the excitement of Metropol Precinct, as well as the Crown Casino and Riverwalk. Whether you’re here on business or pleasure, Crown Promenade has everything you need.

Business Centre

Corporate convenience at Crown Promenade

The Business Centre at Crown Promenade offers a comfortable meeting space, with a range of meeting facilities on offer, including printing facilities, workstations, meeting rooms, equipment hire and office concierge services. Catering options are also available with an assortment of seasonal and gourmet dishes to ensure your experience is exceptional.

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Crown Promenade

24 Hours (Mon - Sun)


8 Whiteman St, Southbank, VIC, 3006, Australia

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+61 3 9292 6688

Have a question for us?

Find the answers to our most frequently asked hotel questions below.

What time is check-in? Can I check-in early?

Check-in time is from 3pm. If there isn’t a room available at your time of arrival you will still be able to register for your room and we will securely store your luggage for you. The Front Desk will call or send you a text message to advise when the room is ready.

What time is check-out? Can I get a late check-out?

Check-out time is at 11am, unless you have reserved a package that includes a later check-out time. 
Late check-outs are not available Friday, Saturday, Sunday, during school holidays, special events or when the hotels are running at high occupancy. Outside of this time, late check-outs may be available for an additional fee – please call 1800 808 878 to enquire on availability.

Can I prepay my accommodation?

Prepayment of accommodation will only be accepted three or more days prior to arrival. Please call 1800 808 878 to arrange. Prepayment with a Gift Card can not be accepted over the phone/email and must be presented on arrival instead.

Can I leave my luggage before or after my stay?

Yes, our Bell Desk team can store your luggage before your room is available on the day of arrival and after you check out on the day you depart.

Where can I park? How much is valet parking?

Crown Melbourne offers two paid car parks, the Multi-Level and Basement Level car park featuring over 5,000 spaces.
Valet parking as a guest of the Hotel is available at the following costs:
 - Crown Towers Melbourne: $70
 - Crown Metropol Melbourne: $70
 - Crown Promenade Melbourne: $70

Which pool can I use and when can I use it? Can my visitors use the pool?

Pool access is available for registered guests of the allocated property only, guests are not permitted to bring visitors to the pool or use the pool at another Crown property. 
Pool-hours are enforced so we are unable to guarantee access to the pool on arrival if your check-in time falls outside of these hours.

Crown Rewards

Discover the world of Crown and be rewarded

From acclaimed restaurants and award-winning hotels to world-class gaming and endless entertainment, Crown Rewards helps you to discover the world of Crown – and be rewarded. Just show your Crown Rewards Card when you pay or play and you can start earning Points, which you can redeem for Crown experiences like dining, gaming, hotel stays and much more.

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