You are here:
  1. Home>
  2. General>
  3. Customer Notices

Crown Customer Notices

Signature Club

Customer Notification | Provisional Member Policy, 11 March 2011: Click HERE
Customer Notification | Card not Present Policy, 8 November 2010: Click HERE

Crown Events Facilities Guide

Please read and agree to the Terms and Conditions
View the Crown Events and Facilities Guide

Restaurants and Bars

While every effort is made to ensure menus are current, there may be occasional discrepancies. Please contact the restaurant to confirm.

Please note: Special menus and rates may apply on special occasions including Christmas Eve, Christmas Day, New Year's Eve, Mother's Day, Father's Day and other special occasions and dates. Please contact the restaurant to confirm.

Competition Winners

Video star challenge | 17-18 september 2016

2,000,000 Signature Club Points – T. Brigandi
1,500,000 Signature Club Points – T.Lee
1,000,000 Signature Club Points – R. Kolodziejczyk
750,000 Signature Club Points – B. Stebbeings
500,000 Signature Club Points – B. Stebbeings
500,000 Signature Club Points – T. Brigandi
500,000 Signature Club Points – R. Kolodziejczyk
500,000 Signature Club Points – M.Tan
500,000 Signature Club Points – T.Lee
500,000 Signature Club Points – T. Brigandi
250,000 Signature Club Points – T.Lee
250,000 Signature Club Points – N.Li
250,000 Signature Club Points – J.Burgess
250,000 Signature Club Points – B.Stebbings
250,000 Signature Club Points – V. Garduce
250,000 Signature Club Points – D. Reynolds
100,000 Signature Club Points – D. Reynolds
100,000 Signature Club Points – V. Garduce
100,000 Signature Club Points – M.Tan
100,000 Signature Club Points – S. Monea
100,000 Signature Club Points – L.Benns
100,000 Signature Club Points – J.Burgess

Master of baccarat

Not disclosed - $80,000
M Jiang- $40,000
N Lawrence - $20,000
C Hong - $10,000
J Xu - $8,000
F Zhou - $7,000
Y Li - $5,000
H Zhao - $3,000
B Zhu - $2,000

black salon cash draw | 4 september 2016

100,000 Signature Club Points - Joanne Berry 
100,000 Signature Club Points - Theofanis Mentos
100,000 Signature Club Points - Michael Da'Quino
100,000 Signature Club Points - Iris Yang
100,000 Signature Club Points - Melissa Nagau
100,000 Signature Club Points - Guiseppe  Santucci
100,000 Signature Club Points - Lydia Harrington
100,000 Signature Club Points - Dom Veli
100,000 Signature Club Points - Nancy Veli
100,000 Signature Club Points - Julia Turnball
250,000 Signature Club Points - Tom Molinaro
250,000 Signature Club Points- Shiju Dong
$5,000 Cash - Dannise Wong
$5,000 Cash - Fred Giannaros

september gm platinum points draw | 7 september 2016

208,888 Signature Club Points - I.VENNING
208,888 Signature Club Points - R.AVOTINS
208,888 Signature Club Points - Y.FOUAD
208,888 Signature Club Points - N.FITTON
208,888 Signature Club Points - G.HOLT
1,008,888 Signature Club Points - H.HAYES

Monthly Birthday Bonus Draw | August 2016

Crown Melbourne would like to congratulate Mrs S Fung from Box Hill South for being our August $5,000 monthly Birthday Bonus draw winner.

Black Salon Cash Draw | 21 August 2016

$5,000 Cash - Zhen Lou
$5,000 Cash - Thi B Pham  
100,000 Signature Club Points - Chris Georgiou
100,000 Signature Club Points - Sue Ann Ooi
100,000 Signature Club Points - Sargon  Sarmo 
100,000 Signature Club Points - Tsing Lai
100,000 Signature Club Points - Stefano Accardo 
100,000 Signature Club Points - Alex Chung
100,000 Signature Club Points - Doris  Torr
100,000 Signature Club Points - John  Verduci
100,000 Signature Club Points - Yacoub  Hindi
100,000 Signature Club Points - John  Curcio
250,000 Signature Club Points - Sam  Wu
250,000 Signature Club Points - Saul Werzberger

Night At The Museum | 20 August 2016

$20,000 Cash - J.ZHOU
$15,000 Cash - M.HO
$10,000 Cash - D.VANNOORD
500,000 Signature Club Points - B.ONG
500,000 Signature Club Points - W.LITTLE
300,000 Signature Club Points - L.ANDREYEVA-ELBERG
200,000 Signature Club Points - B.BOEY
200,000 Signature Club Points - K.DIX
200,000 Signature Club Points - K.NGUYEN
200,000 Signature Club Points - K.LAI
200,000 Signature Club Points - N.ZAMMIT
100,000 Signature Club Points - E.SEETO
100,000 Signature Club Points - T.NGUYEN
100,000 Signature Club Points - R.NEW
100,000 Signature Club Points - R.MELVILLE
100,000 Signature Club Points - V.KOVACEVIC
100,000 Signature Club Points - W.VANNOORD
100,000 Signature Club Points - S.CHEAH

Platinum Cash Draw | 24 August 2016

$2,888 - C H Nhain
$2,888 - D Archer
$2,888 - L Yu
$1,888 - T Chan
$1,888 - S Cheng
$1,888 - S Li
$1,888 - J Cai

your chance to meet robert deniro in nyc | 19 july - 16 august  

Congratulations to G.McCann.

win the ultimate winery experience | 26 july - 18 august 

Major prize winners: D. Smyth; H. Davenport; R. Lawrence

San antone budweiser competition | 18 july - 12 august 

Congratulations to Mr Ash Wilde from Melbourne who won a 1975 Ford F100, valued at $9,000.

august gm platinum draw | 16 august 2016

200,000 Signature Club Points - C.Raspa
200,000 Signature Club Points - L.Young
200,000 Signature Club Points - A.Ripper
200,000 Signature Club Points - I.Barwinska
200,000 Signature Club Points - N.Fitton
1,000,000 Signature Club Points - R.Xu

Soccer Ball | 31 July 2016 

$1,000,000 - Dhamma, S
Macallan M – 1824 Collection, Lalique Crystal Decanter – Yang, X. D. 
Omega Seamaster Diver 300M ‘Rio 2016’ Watch Loi, K.K. 
Gucci Tian Special Men’s Collection – GG Supreme Duffle, Long Wallet and Backpack - Loy, K. T. 
Gucci Tian Special Women’s Collection – GG Supreme Tote, Silk Scarf and Zip around wallet - Yang, X. D.

Christmas in July | 30 July

Hermes Blanket – E Canzoneri
Hermes Scarf – J Xu
Louis Vuitton Garment Cover – S Chow
Louis Vuitton Keepall – H Wut
Louis Vuitton Wallet – T Hyland
Louis Vuitton Luggage – G Kalicheti
Louis Vuitton Wallet - T Uhm
Louis XIII – F Barakat
Paspaley Bracelet – L Constant
Bulgari Necklace – T Neil
Longines Watch – K Nguyen
Chanel Handbag – V Tran
Burburry Laptop Bag – S Chen
Burberry Poncho – K Tran
Prada Weekender – K Ung

AFL Competition Draw | 13 august 2016

Sports Bar – James Grima
Sports Bar – Dr Alan Powell

AFL Competition Draw | 30 July 2016

Spencer Morris
Scott Gifford 

AFL Competition Draw | 6 august 2016

Sports Bar - Luke Humphry 
Lagerfield - Luke Hulands 

FAQ
Crown Signature Club Membership
How do I join Crown Signature Club?
Simply visit a Crown Signature Club information desk located within the complex and complete an application form.
How do I register for Crown Signature Club online?
If you are already a Member and have never logged into the Crown Signature Club website, simply phone +61 3 9292 7222 or visit a Crown Signature Club information desk to obtain your online password.
If you are not a Member, simply visit Crown today and complete an application form at any of our Crown Signature Club information desks located throughout the complex.
How do I earn Crown Signature Club Points?
Simply present your Crown Loyalty Crown Signature Club card throughout the complex at participating outlets when you make a purchase.
How do I redeem Crown Signature Club Points?
Points can be redeemed at the time and place of redemption by simply presenting your Crown Signature Club card.
Where can I use my Crown Signature Club card?
Your Crown Signature Club card can be used throughout the Crown complex including on the Casino floor, our award winning hotels, spas, participating restaurants and retailers.
What can I use my Crown Signature Club Points for?
You can redeem your Crown Signature Club Points throughout Crown. Points can be redeemed at Crowns hotels and spas, participating retail outlets and restaurants and on the Casino floor.
What if I don't have enough Points to make a purchase?
Purchases can be made by any combination of Points and other forms of payment including cash and all major credit cards.
How do I find out my Crown Signature Club Points balance?
You can check your Crown Signature Club balance online, once you have registered or at any Voucher Issuance Kiosk (VIK) located on the Casino floor. You can also enquire at any Crown Signature Club information desk or at any participating retail outlet within the Crown complex.
Your Profile
How do I update Crown Signature Club details?
You can make changes to your personal profile in the secure section of the Crown Signature Club website, under 'My Profile'. You will need to sign in to complete this process.
How do I change my password?
You can change your password in the secure section of the Crown Signature Club website, under 'My Profile'. You will need to sign in to complete this process.
What if I forget my password?
If you have forgotten your password we can email a temporary password to you. Simply phone +61 3 9292 7222 or visit a Crown Signature Club information desk.
What if I lose my card?
Please notify us of lost/stolen cards as soon as possible by either phoning +61 3 9292 7222 or visiting a Crown Signature Club information desk.