Know the games you’re playing

Every game of chance is designed to give the casino a statistical advantage – this is called the ‘House edge’. This means that over time, game outcomes will favour the "house" (the casino). Therefore, playing longer and more often will likely result in more losses.

Each round of play is independent; meaning that the outcome of past games will not influence the outcome of future games. 

Playing more after a losing streak does not mean a win is more likely as the odds will remain the same.

All gaming machines generate a random outcome on each spin. There might be times when a machine has a streak of wins, but the outcome of the next spin remains unpredictable. A winning or losing streak does not mean a win is more likely to happen on the next spin.

All gaming machines have a random outcome. That means there are no strategies or techniques that can control the chance of winning. 

Playing at specific time/day of the week or pressing the buttons repeatedly or at certain speed will not affect the outcome.

Similarly, switching machines or choosing a specific machine will not affect your chances of winning. All machines are equally unpredictable, and results are randomised.

Whilst some players believe that luck, superstitions, and rituals are all part of the gambling experience, it is important to remember that these cannot influence the outcomes of the games.

Over time, the payout of a machine will always be less than the total amount of money put into the machine. Therefore, players cannot rely on receiving their money back.

Crown dealers are unable to predict the outcome of any table game and are trained to ensure game integrity and fairness for all players. Personal characteristics of dealers also have no bearing on the outcome of table games.

Crown team members cannot affect the outcomes of gaming machines, which are pre-set by the game software to deliver random results.

Gaming machine hardware and software are independently tested before being approved by casino regulatory bodies.

Every game of chance is designed to give the casino an advantage – this is called the ‘House edge’. This means the game outcomes are always in favour of the "house" (the casino). Therefore, gambling should not be considered a source of income and should only be treated as entertainment.  It is also important to only gamble with money you can afford to lose.

Some table games involve an element of skill and knowledge, such as blackjack or poker. Skilled players can increase their chance of winning in these games, but the outcome will always favour the "house" (the casino). Even when playing with the best strategies, the house is still more likely to win over time.