Fully automated table games

Crown Melbourne Management reserves the right to refuse entry to any person considered unsuitably attired. Customers are required to dress smart casual and remain neat and tidy at all times while in the Casino. Management reserves the right to apply their discretion at all times.  Note for security reasons Management may require the removal of any hat, helmet or head dress.

The following dress is considered unacceptable:

• Ripped, torn or soiled clothing
• T-shirts with offensive design/words
• Camouflage clothing
• Work singlets or work tank tops
• Active sporting attire
• Manual work clothing or boots (including all steel cap boots)
• Unclean, untidy or torn footwear
• Ugg boots, rubber gum boots

Crown Wallet (also known as CardPlay) brings ease and security to your gaming experience at Crown. 

It’s a fast, flexible, and cashless way to move easily between your favourite Electronic Gaming Machines (EGMs) – by transferring funds to and from your Crown Wallet with a few clicks.

Learn more about Crown Wallet.

As part of Crown Melbourne’s commitment to safer play and player wellbeing, Crown has introduced new measures which make it a requirement to have a card to play.

The card allows you to set time and loss limits for gaming so you can play safely.    

Learn more about Carded Play.

A Crown Deposit Account allows eligible members to manage gaming funds for use at Crown Melbourne. Updated terms and conditions came into effect on 1 August 2022, supporting enhanced controls and transparency.

Learn more about Crown Deposit Account.

Crown Melbourne operates in accordance with the Victorian Gambling and Casino Control Commission (VGCCC) Casino Rules, which govern gaming machine operation and player protections. These rules apply to all casino gaming at Crown Melbourne. 

Learn more about the Victorian Gambling & Casino Control Commission Gaming Machine Rules here.

Crown has made some changes to the way we provide our services. It’s Crown’s responsibility to ensure approved identification, personal details and, in some cases, financial information is up-to-date from our customers.

Our Responsible Practices aim to mitigate the risk of individuals using illicit funds at Crown. You can play an important role to help us protect the community by being aware of our processes and declaring certain information to Crown when requested.

Learn more about Crown's Responsible Practices.

You can send us an e-mail via our contact us page or by calling +61 3 9292 8888 to speak to one of our friendly Customer Relations Advisors.